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Whenever you need us, Mooncare is ready.
Delivering personalized care through:
Prioritizing Mental Well-Being
Personalized Care
Health Monitoring & Management
Early Detection & Situation Handling
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Daily Living Assistance
24/7 Support
Transparent Pricing
Safety Assurance
Mooncare is the ideal solution for
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Elderly people, people with chronic diseases
Experiencing difficulties in daily activities and in need of companionship and regular monitoring.
Single people are sick.
Need care and support at home
Newly discharged
Need to monitor, care for wounds, and accompany during recovery process
All services
Comprehensive Care
This service package is suitable for older adults or patients who require recovery support, medication assistance, and daily companionship.
It integrates comprehensive physical and mental care, along with support for daily activities. The package is flexibly designed by the hour or upon request, meeting the individual needs of each customer.
Specialized Care
This care package is specifically designed for each group of chronic conditions, allowing customers to easily choose the package that best suits their individual diagnosis, physical condition, and personal needs.
Extended Services
These services are designed as “add-on” options, allowing customers to easily integrate them into existing service packages or use them independently according to their actual needs.
Mooncare also partners with reputable organizations and experienced healthcare specialists to build a comprehensive ecosystem, enabling customers to easily access services that match their needs.
Mooncare is more than just a service
Mooncare is the perfect combination of professionalism and compassion. We provide a team of experienced and dedicated caregivers who always listen and understand the needs of you and your loved ones. With diverse and flexible services, Mooncare meets all care needs from basic to advanced, helping you and your family feel more secure in life.
Mooncare x VTV9
“Consumer Perspective”
Mooncare appeared on VTV9 – “Consumer Perspective” on August 16, 2025, sharing insights into home care services for older adults, individuals in recovery, and busy families.
With the mission “Caring companionship, warm as family,” Mooncare delivers dedicated, compassionate, and professional care solutions, giving customers peace of mind when entrusting their loved ones to us.
Mooncare delivers value
Ethical
Committed to ensuring that all customers who come to Mooncare are treated equally.
Dedicated
Prioritizing customers’ needs and emotions.
Professional
Providing high-quality services supported by a dedicated and experienced team.
Compassionate
Respecting human values by caring not only for physical health but also supporting mental well-being through personalized care.
Collaboration
A platform that connects teams, customers, and partners under a shared mission: enhancing quality of life.
Mooncare always focuses on
Each customer's wishes and health status
Professionalism and ethics of staff
Accompanying customers throughout the recovery process
Privacy and security of each customer
Service quality, customer satisfaction
Staff
Mooncare’s care team is thoroughly trained in caregiving knowledge, patient care methods, and first aid skills, and is rigorously selected based on character and ethics—ensuring dedication, compassion, and attentiveness in caring for clients.
A supportive work environment, along with employees’ mental well-being and benefits, is also a top priority at Mooncare. Guided by the philosophy “happy staff, happy clients,” Mooncare maintains strong incentive and welfare policies that motivate staff to continuously improve their skills and deliver better service to customers.
The healthcare journey begins with
B1. Explore
Customers access service information and leave their contact details for Mooncare.
B2. Consultation
Mooncare listens to customers’ needs, gains a clear understanding of their health conditions, and provides appropriate care solutions.
B3. Selection
Khách hàng chọn gói dịch vụ phù hợp với cá nhân hóa.
B4. Care
Mooncare implements the care plan with a professional team, providing ongoing monitoring and regular updates.
Mooncare is a partner of
Mooncare partners with reputable organizations and experienced specialists to build a comprehensive healthcare ecosystem, enabling customers to easily access high-quality and professional services.
Customers can flexibly choose individual services or specialists that best match their specific care needs.
Frequently Asked Questions
Mooncare truly values every comment, share, and request from you.
Your valuable feedback helps us continuously improve the quality of our home care services—staying true to the spirit of “Caring companionship, warm as family.”
If you have any feedback, please send it to Mooncare using the form below, or contact our Hotline at 0901 834 689 – 0789 260 883 for the fastest support.
Frequently Asked Questions
If you cannot find the answer in the section above, please send your question to Mooncare using the form below, or contact our Hotline at 0901 834 689 – 0789 260 883 for the fastest assistance.
Question: How often should I schedule home visits for my elderly parent who has recently been diagnosed with diabetes?
Mooncare responds: The frequency of home visits can vary depending on your parent’s specific health needs, but initially, weekly visits may be helpful to monitor blood sugar levels, adjust medications, and provide education on diet and lifestyle changes. As their condition stabilizes, these visits may be extended to bi-weekly or monthly. However, this should be decided in consultation with your healthcare provider, who can assess and make recommendations based on your parent’s recent health checks and progress. Always ensure there is an open line of communication with the healthcare team for any sudden changes or concerns.
Question: What home care services are available for someone who has just been discharged from the hospital after knee replacement surgery?
Mooncare answers: After knee replacement surgery, home care services may include:
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Physical therapy : To help restore function and strength to the knee joint.
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Wound care : Make sure the surgical wound is properly cared for to prevent infection and promote healing.
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Daily assistance : Help with daily activities such as bathing, eating, and moving around the house.
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Medication management : Ensure patients take medications on time and monitor for side effects if any.
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Health monitoring : Watch for signs of infection, unusual pain, or other complications.
Arrangements for these services will depend on the patient's specific medical condition and the recovery plan recommended by the surgeon or health care professional. Please discuss with your home care provider to develop the most appropriate plan.
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Question: My parent has Alzheimer's, what should I do to ensure they receive the best care at home?
Mooncare answers: To ensure your parent receives the best care for Alzheimer's at home, you may consider:
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Professional care: Hire a nurse or caregiver experienced with Alzheimer's patients. They can help with medication monitoring, behavior management, and safety.
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Improve the living environment: Make the home a safe and easy-to-navigate space with good lighting, no obstructions, and perhaps label familiar items to help your parents recognize them more easily.
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Brain Activities: Encourage activities that help maintain cognitive function such as listening to music, looking at family photos, or light craft activities according to their abilities.
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Comprehensive health care: Ensure regular health checkups, monitor nutrition and hydration, and manage other possible medical conditions.
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Family support: Seek support from a counselling group or carer support organisation so you too can get the help and respite you need.
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Safety: Install safety devices like door sensors, alarms, or surveillance systems to monitor your parents' safety when you're not around.
It is important to maintain communication with the medical team to adjust the care plan as your parent's Alzheimer's disease progresses.
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Contact
Schedule an appointment or receive consultation via Hotline: 0901 834 689 – 0789 260 883, or fill out the form beside to book online. We will contact you as soon as we receive your request.
You can also reach Mooncare through the following social media channels: